1. Controller and contact

The controller for the processing of personal data in connection with Mudrider View is Csúri Elektronics.

Provider identification and legal contact details are available in the Imprint.

Privacy contact: contact@csurielektronics.com

2. What Mudrider View is

Mudrider View is a web-based software application for vehicle, workshop, diagnostic, file storage, and sensor data management.

Users can register and log in, create vehicle or machine entries, store customer and vehicle information, upload files, view CSV sensor recordings, download or delete uploaded files, manage storage usage, and purchase optional paid storage subscriptions.

3. Controller and processor roles

For personal data processed to create and operate user accounts, provide Mudrider View, manage subscriptions, send service emails, communicate with users, and protect the service, Csúri Elektronics acts as controller.

For customer, vehicle, workshop, employee, business partner, or other third-party personal data uploaded by a user into Mudrider View, the user or the user’s business may act as controller and Csúri Elektronics may act as processor. In this case, processing is governed by the Mudrider View Data Processing Agreement where applicable.

Mudrider View Data Processing Agreement

4. Personal data processed in Mudrider View

Account data

We process account data such as username, email address, password hash, activation key, preferred language, registration date, update date, login-related information, account status, and legal acceptance version information.

Customer, vehicle, machine, and workshop data

Depending on user input, Mudrider View may process customer name, customer number, licence plate, vehicle identification number, vehicle or machine name, motor number, mileage or operating hours, year, brand/model, first service date, service history, notes, reports, and related workshop information.

Uploaded files and CSV sensor recordings

Users may upload CSV sensor recordings, PDFs, images, notes, diagnostic reports, service documents, and other files. These files may contain personal data depending on their content.

Storage and billing data

We process storage plan ID, storage limit, storage usage, billing interval, subscription status, subscription period end, cancellation status, Stripe customer ID, Stripe subscription ID, storage warning status, and related billing information.

Communication data

We may process data necessary to send registration emails, password change notifications, storage warning emails, storage plan activation emails, subscription cancellation emails, subscription ended emails, account messages, support messages, and security-related notifications.

Technical and security data

We may process technical data such as timestamps, request metadata, authentication status, upload metadata, error logs, security logs, and information needed to operate, protect, troubleshoot, and improve Mudrider View.

5. Purposes of processing

We process personal data for the following purposes:

• creating, managing, and securing Mudrider View accounts;
• authenticating users and protecting account access;
• validating activation keys;
• providing vehicle, machine, customer, service, file, and sensor data management features;
• uploading, storing, displaying, downloading, and deleting files;
• displaying CSV sensor recordings and related data;
• calculating storage usage and enforcing storage limits;
• providing free and paid storage plans;
• processing subscriptions and payment status through Stripe;
• sending service-related emails and account notifications;
• preventing misuse, fraud, unauthorised access, and security incidents;
• maintaining, debugging, improving, and securing Mudrider View;
• fulfilling legal obligations and defending or establishing legal claims.

6. Legal bases

Depending on the processing activity, the legal bases may include:

• performance of a contract or steps before entering into a contract, especially for account creation, login, storage functions, paid subscriptions, and service delivery;
• legitimate interests, especially for service security, fraud prevention, technical operation, error analysis, support, and improvement of Mudrider View;
• legal obligations, especially for tax, accounting, consumer protection, data protection, and compliance requirements;
• consent, where consent is specifically requested for optional processing;
• processing on behalf of the account holder, where customer, vehicle, workshop, or third-party data is uploaded by the account holder and processed under a data processing agreement.

7. User responsibility for uploaded customer and vehicle data

Users are responsible for ensuring that they are allowed to upload and process customer, vehicle, workshop, employee, business partner, or third-party data in Mudrider View.

This includes ensuring that there is a valid legal basis for processing and that affected persons receive any privacy information required by law.

Users should upload only data that is necessary for their workshop, diagnostic, vehicle, machine, service, documentation, or customer management purposes.

8. Payment provider Stripe

Paid storage subscriptions are processed through Stripe. Stripe may process payment-related data as an independent payment provider or separate controller according to its own terms and privacy information.

Csúri Elektronics does not store full card numbers in Mudrider View. Mudrider View may store Stripe identifiers such as customer ID, subscription ID, subscription status, billing interval, and subscription period information to manage paid storage access.

9. Service emails

We may send service-related emails that are necessary for operating Mudrider View. These may include registration confirmation, password change notifications, storage warnings, storage plan activation emails, subscription cancellation scheduling emails, subscription ended notifications, and important account or security messages.

These emails are not marketing emails. Optional marketing or promotional emails will only be sent where there is a valid legal basis.

10. Recipients and service providers

Personal data may be processed by selected service providers needed to operate Mudrider View, such as hosting providers, database providers, file storage providers, email delivery providers, payment providers, security tools, or technical maintenance providers.

Where required, such providers are bound by suitable contracts and data protection obligations.

Known payment provider: Stripe, for payment and subscription processing.

11. International transfers

Some service providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards will be used where legally required, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

12. Storage periods and deletion

We store personal data only for as long as necessary for the purposes described in this Privacy Policy, unless longer storage is required or permitted by law.

• Account data is stored while the account exists and for a reasonable period after deletion where necessary for legal, security, or accounting reasons.
• Uploaded files remain stored until deleted by the user, the account is deleted, or deletion is required under applicable rules.
• Billing and invoice-related data may be stored for statutory retention periods.
• Security and technical logs may be stored for a limited period to protect the service and investigate misuse.
• Deleted data may remain temporarily in backups where technically necessary and will be removed according to backup cycles.

13. Security

We use appropriate technical and organisational measures to protect personal data. These may include password hashing, authenticated access, access restrictions, server-side validation, storage controls, deletion functions, monitoring, backups where applicable, and internal access limitations.

Users are responsible for choosing secure passwords, keeping login credentials confidential, managing access inside their organisation, and downloading or backing up important files where necessary.

14. Data subject rights

Depending on applicable law, users and affected persons may have rights to access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent where processing is based on consent.

Requests concerning account data can be sent to Csúri Elektronics. Requests concerning customer, vehicle, workshop, or third-party data uploaded by a workshop or account holder should normally be directed first to the relevant account holder, because that account holder may be the controller for the uploaded data.

Requests can be sent to: contact@csurielektronics.com

15. Right to complain

Data subjects may have the right to lodge a complaint with a competent data protection supervisory authority if they believe that their personal data is processed unlawfully.

16. Children

Mudrider View is intended for professional workshop, vehicle, diagnostic, and business-related use. It is not intended for children.

17. Changes to this Privacy Policy

We may update this Privacy Policy where necessary due to legal, technical, business, security, or service changes. Material changes may be communicated to users where legally required.

Continued use of Mudrider View may require acceptance of updated legal documents where necessary.

18. Contact

Privacy questions or data protection requests can be sent to:

Csúri Elektronics
Email: contact@csurielektronics.com